Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.

Table of Contents

Review the troubleshooting guides

For general installation issues, see Installation Troubleshooting.


Common issues

Dashboard sent an authorization token, but I did not receive one

If you are an enterprise AMPLIFY Appcelerator Amplify Appcelerator Services user, submit a ticket in the Support portal.

For all other users, send an e-mail to

Appcelerator updates in Studio hang or freeze, or cannot build for Android or iOS after updating from Studio

Close Studio and perform an update using the Appcelerator CLI.


Start Studio after the update completes.


Turn off LiveView

LiveView may conflict with other applications or tooling components.  The following are known issues if LiveView is active: