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Table of Contents

Review the troubleshooting guides

For general installation issues, see Installation Troubleshooting.

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Common issues

Dashboard sent an authorization token, but I did not receive one

If you are an enterprise AMPLIFY Appcelerator Amplify Appcelerator Services user, submit a ticket in the Support portal.

For all other users, send an e-mail to support@appcelerator.com.

Appcelerator updates in Studio hang or freeze, or cannot build for Android or iOS after updating from Studio

Close Studio and perform an update using the Appcelerator CLI.

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Start Studio after the update completes.

Tips

Turn off LiveView

LiveView may conflict with other applications or tooling components.  The following are known issues if LiveView is active:

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