This document provides basic installation troubleshooting information.
Could not locate the Android SDK at the given path
If you see the error, "Could not locate the Android SDK at the given path", when configuring the Android SDK Home field in Studio preferences, confirm that you have all the prerequisite packages installed, as shown in the Summary of Installed Android Packages screenshot.
xcopy is not recognized as an internal or external command
If you see the error, "xcopy is not recognized as an internal or external command", when attempting to install the Android SDK with the Studio configuration wizard, it is caused by a Windows system
PATH misconfiguration. To resolve it, add the following path to the beginning of your system
See Configuring Environment Variables on Windows for instructions about how to do this.
Installation updates fail
On-access antivirus software and personal firewalls, such as ZoneAlarm, can interfere with Titanium and Appcelerator downloads. If the installation progress meter appears to stall, try disabling your antivirus and firewall for the duration of the download and installation.
OEM USB drivers
In order to test your applications on an Android-powered device connected to your Windows, you will need to install the appropriate USB driver. See this page for more information.
Unable to open database file
During development, when using the Titanium.Database module in your project, you may receive an error such as:
Try disabling on-access antivirus scanning to determine whether it is the cause. If so, it is recommended to create an exception rule in the antivirus software, rather than disabling on-access scanning altogether.
Install Diagnostics for Windows
As a quick check to verify that your environment has been configured correctly, you can use the code below.
You will need to run it with the user account you use when working with Titanium. These commands should execute without error, except
SCons which is an optional component.
To run the commands:
- open a Windows 7
- copy all of the code below
- right-click on the
Pastefrom the context menu
- press Enter to ensure the last command in the list executes
- compare your output with the Install Diagnostics Output from our system
To copy your output, ready to paste into a text document or to share:
- right-click on the window
Select Allfrom the context menu
- press Enter to copy
Bear in mind that the installed android packages and software versions are correct at the time of writing, but are likely to change in future.